2016 YKAM Consulting
Performance Management
Program: Performance Management (2-day workshop)
Description: Performance Management is the activity of tracking performance against targets and identifying opportunities for improvement. The real focus of performance management is the future, i.e. what do you need to be able to do and how can you do things better. Each team member needs to know expectations, and have proper equipment and coaching to do their jobs well. Performance Management provides the framework for setting expectations, evaluating and improving performance.
Skills built:
- Understand the Human Performance System Model
- Discover how to plan and communicate performance expectations
- Determine how to identify performance gaps
- Determine the most likely causes of poor performance
- Understand how to change performance
- Learn how to appraise employees and give actionable feedback on performance
- Discover the two key opportunities for performance improvement in every organization
- Understand how to coach others for improved performance
We help clients gain leverage by effectively managing the performance of their people
